Evaluation of the Effectiveness of Digitalization Projects in the Field of Citizen Appeals, Considering Regional Specifics

Autores

  • Ildar Begishev Kazan Innovative University named after V. G. Timiryasov
  • Ilyоs Abdullayev Urgench State University
  • Denis Chernov Kazan Federal University
  • Angelina Blagodatskaya Moscow State University of Civil Engineering
  • Svetlana Sychanina Kuban State Agrarian University named after I.T. Trubilin
  • Evgeniy Kochetkov Financial University under the Government of the Russian Federation

DOI:

https://doi.org/10.14571/brajets.v17.n2.757-780

Palavras-chave:

digitalization, citizens' appeals, digital economy

Resumo

The article examines the essence, goals and types of citizens' appeals, the procedure for their consideration, as well as the regulatory and organizational support of working with citizens' appeals. The issue of appeals of individuals to the executive bodies of state power in the constituent entity of the Russian Federation was considered in more detail. The problems of implementing digitalization projects in the field of receiving citizens' appeals are considered, the methodology for assessing the effectiveness of the implementation of digitalization projects in the field of receiving citizens' appeals is adapted, taking into account the specifics of the region, a comparative analysis of the implementation of digitalization projects is carried out on the example of the constituent entity of the Russian Federation, comparing the results obtained for 2020-2022.

Referências

"Abduvakhidov, A. M., Mannapova, E. T., & Akhmetshin, E. M. (2021). Digital development of education and universities: Global challenges of the digital economy. International Journal of Instruction, 14(1), 743-760. https://doi:10.29333/IJI.2021.14145A

Abdullaev, I., Prodanova, N., Bhaskar, K. A., Lydia, E. L., Kadry, S., Kim, J. (2023). Task offloading and resource allocation in iot based mobile edge computing using deep learning. Computers, Materials & Continua, 76(2), 1463-1477. https://doi:10.32604/cmc.2023.038417

Adedokun, T., & Oyetunde-Joshua, F. (2024). Navigating the academic odyssey: Exploring the role of supervisors in supporting postgraduate students. Journal of Culture and Values in Education, 7(1),1-18. https://doi.org/10.46303/jcve.2024.1

Begishev, I. R., Khisamova, Z. I. & Mazitova, G. I. (2019). Information Infrastructure of Safe Computer Attack. HELIX, 9(5), 5639-5642. https://doi.org/10.29042/2019-5639-5642

Babaeva, Y., Komlev, E. ., Larin, A. ., Larina, T. ., & Chikhladze, L. . (2023). Digitalization of legal relations and transformation of the forma and methods of public administration in a digital reality. Lex Humana (ISSN 2175-0947), 15(4), 184–193

Constitution of the Altai Republic (Basic Law). Bulletin of the State Assembly – El Kurultai of the Altai Republic. –1997. –№ 21. – Article 9.

Decree of the Government of the Russian Federation of 31.12.2022 No 2560. Collected Legislation of the Russian Federation. – 2023. – № 2. – Article 518.

Enwereji, P., van Rooyen, A., & Morgan, I. (2024). Unlocking the Potential of Facebook as a Versatile Platform for Knowledge Sharing. Research in Social Sciences and Technology, 9(2), 196-224. https://doi.org/10.46303/ressat.2024.32

Gradoboev, A.V., Tesleva, E.P. (2017). Local mechanical stress relaxation of Gunn diodes irradiated by protons. Journal of Physics: Conference Series, 830(1), 012133

Korableva, O. N., Mityakova, V. N., & Kalimullina, O. V. (2020). Designing a decision support system for predicting innovation activity. Paper presented at the ICEIS 2020 - Proceedings of the 22nd International Conference on Enterprise Information Systems, 1 619-625

Korableva, O., & Kalimullina, O (2023). Digital currency as a tool for reducing information asymmetry (start-ups' financing example). International review. Issue 3-4, Page172-183. https://10.5937/intrev2304169K

Loseva, A., Balashova, I., Lymareva, O., Prikhodko, A., Gayazova, S., & Shelygov, A. (2023). Opportunities and challenges in preserving intellectual and human capital: strategies for readiness in a complex socio-economic context. Nexo Revista Científica, 36(03), 352–362. https://doi.org/10.5377/nexo.v36i03.16457

Nurjamin, A., Salazar-Espinoza, D.-E., Saenko, N., & Bina, E. (2023). Learner-oriented assessment matters: testing the effects of academic buoyancy, reflective thinking, and learner enjoyment in self-assessment and test-taking anxiety management of the EFL learners. Language Testing in Asia, 13(1), 30

On the Procedure for Consideration of Appeals of Citizens of the Russian Federation: Federal Law of 02.05.2006 No 59-FZ. Collected Legislation of the Russian Federation. – 2006. – № 19. – Art. 2060.

On National Goals and Strategic Tasks of the Development of the Russian Federation for the Period up to 2024: Decree of the President of the Russian Federation of 07.05.2018 No 204 (as amended on 21.07.2020). Collected Legislation of the Russian Federation. – 2018. – № 20. – Art. 2817.

On the National Goals of the Development of the Russian Federation for the Period up to 2030: Decree of the President of the Russian Federation of 21.07.2020 No 474. Collected Legislation of the Russian Federation. – 2020. – No 30.– Art. 4884.

Pivneva, S., Vaslavskaya, I., Lapir, M., Petrova, O., Shichiyakh, R., Belova, N. (2023). Assessing the quality of project management in industrial enterprises within the framework of industry 4.0 based on the integral entropy index. Journal of Management & Technology, vol. 23, n. 2, p. 356-367.

Razmara, S., Barzamini, R., & AlirezaIzadi, N. J. (2022). A Hybrid Neural Network Approach for Congestion Control in TCP/IP Networks. Specialusis Ugdymas, 1(43), 8504-8518.

Saenko, N., Voronkova, O., Volk, M., & Voroshilova, O. (2019). The social responsibility of a scientist: Philosophical aspect of contemporary discussions. Journal of Social Studies Education Research, 10(3), 332-345.

Vaslavskaya, I.Yu., Poltarykhin, A.L., Kolupaev, A.A., Vorobieva, V.G. (2023). Increasing the efficiency of the implementation of national projects in the field of healthcare. Siberian Journal of Life Sciences and Agriculture, 15(1), pp. 253–293.

Zharova, A. K. (2023). Achieving Algorithmic Transparency and Managing Risks of Data Security when Making Decisions without Human Interference: Legal Approaches. Journal of Digital Technologies and Law, 1(4), 973–993. https://doi.org/10.21202/jdtl.2023.42"

Downloads

Publicado

2024-06-24

Edição

Secção

Novel approaches in education, society and culture development

Artigos mais lidos do(s) mesmo(s) autor(es)