BAAJ , Kaoutar; EL BAKKALI, EL Arbi; AMINE LAHIALA, Mohamed. Chatbots and crisis communication: effectiveness and limitations in the educational sector. Cadernos de Educação Tecnologia e Sociedade, [S. l.], v. 17, n. se4, p. 22–33, 2024. DOI: 10.14571/brajets.v17.nse4.22-33. Disponível em: https://brajets.com/brajets/article/view/1722. Acesso em: 13 mar. 2025.